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InformationWeek Podcast: Getting buy-in for enterprise resilience
Nov 3, 2026, 6:00:00 AM
Digital Commerce Bank's Paul Twigg and Equifax's Jeremy Koppen talk about how CIOs can win over stakeholders and deliver on resilience strategies. Digital Commerce Bank's Paul Twigg and Equifax's Jeremy Koppen talk about how CIOs can win over stakeholders and deliver on resilience strategies.
Joao-Pierre S. Ruth,Senior Editor,InformationWeek
November 3, 2026
Any plan to reinforce or support an organization's software and IT systems will raise questions about associated costs and resource strains.
CFOs will want to know how much the plan will eat from the budget. Operations might have concerns about training and the downtime required to switch software and hardware, which could disrupt sales. That leaves C-suite tech leaders with the tough job of winning over stakeholders so they can deliver on an enterprise resilience strategy, even when the entire organization stands to benefit.
In this episode of the InformationWeek Podcast, Jeremy Koppen, executive vice president and CISO at Equifax, and Paul Twigg, CTO at Digital Commerce Bank, share their approaches to these challenges.
They talk about how they identify stakeholders needed to begin the conversation, how those responsibilities overseeing resilience have evolved, how often such plans must be updated, and how C-suite tech leaders might need to adjust their own perceptions.
After the panel, Twigg and Koppen partnered up for the Questionable Ideas tabletop exercise, collaborating as interim executives at the fictional company where the kobolds, gremlins and goblins brought mayhem to resilience strategy plans.
This is part of the Enterprise Resilience in the AI Era series, which provides insights into how technology executives can establish threat defense policies and maintain business continuity in today's digital economy.