4 min read
How the Upcoming Real-Time Payments Infrastructure Will Benefit Canadian Businesses
September 16, 2024
The way we pay for goods and services—both as consumers and as businesses—has gradually but significantly shifted over the past few decades. We’ve gone from cash and cheques to credit cards, and from electronic funds transfers (EFT) to the ability to complete e-Transfers via Interac on a 24/7/365 basis. But each of these methods had limitations—particularly around how long transactions took to process. ETF payments, for example, could take days to clear depending on your financial institution, leaving businesses waiting for cash flow and consumers frustrated by delays. Even Interac e-Transfer is not truly instantaneous.
Enter Real-Time Payments (RTP). This solution isn’t just addressing these pain points by offering immediate transaction settlements—it’s also fundamentally changing how businesses operate. It’s no longer necessary to wait for batch processing cycles or for banks to open, making RTP a valuable tool in driving business agility and customer satisfaction in a world where speed is king. But what exactly is RTP, and how is it impacting businesses like yours?
In this guide, you’ll discover how RTP is driving change in payments processing. We’ll explore:
- What are Real-Time Payments?
- Canada’s Real-Time Rail system
- Opportunities for Canadian businesses
- Optimizing business processes with RTP
What Are Real-Time Payments?
Real-Time Payments (RTP) are exactly what they sound like—payments that are processed and settled instantly. Unlike traditional payment systems that might take hours or days, RTP allows money to move from the sender’s account to the receiver’s account within seconds. This can happen at any time, 24/7, including weekends and holidays.
Key characteristics of RTP include:
- Instant settlement: Once a payment is made, the money is immediately available in the receiver’s account.
- Always available: RTP systems run continuously, ensuring payments can be processed at any time.
- Enhanced security: Real-time transactions are secure, providing transparency and reducing the risk of fraud.
This makes RTP ideal for various applications, from instant payroll to bill payments and peer-to-peer transfers. RTP allows businesses to manage cash flow more effectively, reduce waiting times for payments, and offer better customer experiences by providing faster, more seamless transactions.
Canada’s Real-Time Rail System
Real-time payments (RTP) operate through a specialized infrastructure designed to enable the instantaneous movement of funds between parties. The key to the system’s efficiency lies in its ability to process payments in real time, 24/7, thanks to the integration of advanced digital platforms and financial networks.
These payments aren’t widely available in Canada yet due to infrastructure and regulatory challenges. While services like Interac e-Transfer offer near-instant payments, they don’t operate on a fully real-time system like popular platforms including Venmo or Zelle in the United States.
Canada’s upcoming Real-Time Rail (RTR) aims to close this gap. While regulatory bodies have delayed implementation to ensure the system meets security and compliance standards, Payments Canada recently announced that it will launch as soon as 2026—and for businesses, now is the time to prepare.
The Flow of a Real-Time Payments
Here's a breakdown of how the operational mechanics of RTP work:
- Payment initiation: The sender initiates a payment, typically through a digital banking app or payment service provider.
- Validation: The system instantly verifies the sender’s account to ensure there are sufficient funds and confirms that the transaction details are correct.
- Authorization: Once validated, the payment is authorized, and the funds are transferred in real time from the sender’s bank to the receiver’s bank.
- Settlement: Unlike traditional payments that require multiple processing cycles, RTP ensures immediate settlement between banks, meaning the money is available to the receiver instantly.
- Confirmation: Both the sender and receiver are notified immediately that the payment has been successfully processed.
Key Stakeholders in the RTP Ecosystem
- Financial Institutions: Banks and credit unions provide the accounts and platforms for initiating and receiving real-time payments and play a role in validating and settling transactions.
- Payment Service Providers (PSPs): These intermediaries help businesses and consumers send and receive payments through digital channels, integrating with RTP systems for fast and reliable services.
- The Real-Time Rail (RTR): In Canada, the RTR facilitates real-time payments by connecting financial institutions and enabling instant, secure transfers.
- Regulatory Bodies: They ensure RTP systems comply with payment standards and security protocols, protecting against fraud and ensuring data protection.
Through these stakeholders, RTP systems create a seamless, instant, and secure payment experience—streamlining financial interactions for businesses and consumers.
Opportunities and Use Cases for Canadian Businesses
The RTR will provide Canadian businesses with the tools to streamline financial transactions and create a competitive edge. Below are some of the key ways businesses can leverage RTP:
- Instant Payroll Processing
Traditional payroll systems often cause delays due to fixed pay cycles and bank processing times. With RTP, businesses can pay employees or contractors immediately after work is completed, improving satisfaction and retention by offering faster payments. - Peer-to-Peer Payments
RTP allows customers to instantly transfer money, making it perfect for splitting bills or expenses. For example, at a group dinner, each diner can send their share of the bill instantly. This eliminates the hassle of multiple payments and facilitates smooth, real-time transactions. - Bill Payments
RTP ensures bills are paid in real time, avoiding delays and late fees. A utility company, for instance, can offer RTP to benefit from improved cash flow while granting customers the convenience of on-time payments. - E-Commerce and Online Retail
E-commerce platforms can offer instant checkouts via direct to bank integration through RTP, allowing customers to pay by an alternative to credit card and receive order confirmations immediately. This can reduce cart abandonment by offering consumers their choice of payment method and boost customer satisfaction. - Vendor and Supplier Payments
RTP enables businesses to pay suppliers and subcontractors instantly, improving relationships and speeding up project timelines. A construction company, for instance, can pay vendors upon delivery, making for smoother operations and better negotiations down the road.
Optimizing Business Operations with RTP
Once RTP becomes widely available in Canada, businesses will be able to harness it to optimize their internal operations, benefitting from:
- Improved cash flow: Real-time access to funds allows you to better manage your cash flow, reduce reliance on credit, and make quicker investment decisions.
- Operational efficiency: Eliminating the lag associated with traditional payment methods means you can reduce administrative overhead, minimize processing delays, and improve your overall operational efficiency.
- Enhanced customer experience: Offering real-time payments as part of your customer service not only builds trust but also creates a seamless, positive experience that can increase loyalty and retention.
Seizing the RTP Opportunity
The shift toward Real-Time Payments in Canada presents a wealth of opportunities for your business to innovate and grow. By preparing now to integrate RTP into your payment processes, you’ll soon be able to offer faster, more secure payment options, optimize operations, and create better experiences for your employees, customers, and partners. For personalized advice on implementing RTP when the time comes, contact DC Payments today.